Home Maintenance Solutions
HMS Basic
- Unlimited Emergency Callouts
- Guaranteed Response
- Free Labour
HMS Essential
- Unlimited Emergency Callouts
- Guaranteed Response
- Free Labour
- Regular Maintenance of Key Systems
HMS Extra
- Unlimited Emergency Callouts
- Guaranteed Response
- Free Labour
- Regular Maintenance of Key Systems
- Provision of Basic Spare Parts**
- Asset Integrity Inspection
HMS Special
- Create your package
- Unlimited Manpower Hours
- No-obligation free quote
- Suited to your needs
*Regular Maintenance: A/C servicing 3 times a year, Electrical & Plumbing systems audit and service annually.
**Qualifying parts are as listed in contract; exclude parts with value more than 30% of system replacement
Gardening
Gardening
Basic
- Garden attendance 1 X week
- Mow lawns
- Prune flowers*
- Clean Garden
Gardening Essential
- Garden attendance 2 X week
- Mow Lawns
- Prune flowers*
- Clean Garden
- Watering and turf care
Gardening
Extra
- Garden attendance 3 X week
- Mow Lawns
- Prune flowers*
- Clean Garden
- Watering and turf care
- Re-grassing damaged grass
- Seasonal refreshing of flowers
Asset Integrity Inspection
- Property Inspection Programs
- External Inspection of structure for defects
- Internal inspection of fixtures
- Adjust and fix obvious faults
- Full inspection report
- Free Estimates for any major job
*Flowery plants and hedges only included. Big tree cutting or pruning excluded from package but available as a service
MONTHLY PAYMENT AND ANNUAL DISCOUNT PLANS
If you elect to pay monthly, you must pay using direct debit and may cancel the service at any time, and it will end in the month you are in with no penalty. If you elect to pay for an entire year up-front, we will provide you a 10% discount to the regular monthly price.
You can pay using cash or cheque (we will even come to your home to pick it up) but there is no refund if you decide to cancel your contract before the year is finished.
We are working with our service providers to establish an online payment system.
Customers can request for one-off jobs outside the packages through our Responsive Maintenance service. Our response services will be billed at published labour rates. Contract customers will have guaranteed discount for all workmanship required for any job request outside their contract scope.